Entries by maryanne

How to Explain Your Business in One Sentence

Q: How is solving problems like wearing a miner’s headlamp? A: Because it let’s you see everyone else’s clearly, but you’re still in the dark when it comes to looking at yourself. Do any of these sound familiar?   “I tell others not to beat themselves up for mistakes, but I have a hard time […]

What To Do When You Can’t See the Staircase

“Take the first step in faith. You don’t have to see the whole staircase, just take the first step.” -The Rev. Dr. Martin Luther King, Jr.   Yesterday we commemorated the incredible life and works of the Reverend Dr. Martin Luther King, Jr.   I won’t begin to pretend to understand the reality of the […]

When to Use Honey and When to Use Vinegar

“Which is right? Being clear and direct, or sugar-coating everything?”   If I had a dollar for every time a client asked this question – or some version of it – I could have retired by now. (Okay, maybe not, but I’d be a lot closer!)   It’s a common expression of frustration when people […]

How to Become Captivating in 2022

( Comic by José María Nieto @humorjmnieto)     Happy New Year!   Why happy? Because I’m choosing to make it happy.   Don’t get me wrong – it would be easy to join the blamers, complainers and nay-sayers. After all:   Most of my family had some (thankfully minor) version of Covid over Christmas […]

9 Ways to Finish 2021 With a Smile

Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough. – Oprah Winfrey   We did it again! We are in the home stretch of 2021 and looking back, I am incredibly grateful for everything I have: a nice home […]

How to Make Others See Your Point of View

“Diplomacy is the art of letting others have your way.” – Daniele Vare   When my older son (technically my stepson) T., was around 12 or 13, we got an email from one of his teachers informing us that he had been clowning around, talking too much, and otherwise being disruptive in class – a […]

Why We Self-Sabotage and How to Break the Cycle

I did it again.   This weekend I started my annual Christmas cookie baking frenzy, which is always fun and a great tradition to do with my kids.   There’s just one problem.   With each batch, I tell myself, “I’m JUST going to taste one to make sure it came out okay…” but inevitably […]

What to Do When You’ve Lost Your Audience

A little while ago I was running a day-long training for the national sales leadership team – about 100 people – for a major tech company, and in the middle of the program I heard something I’d never heard before:   “Booooo!”   I was stunned. Where the heck did THAT come from?   I […]

Take the Quiz: Which Thanksgiving Food are You?

It's two days before Thanksgiving, and knowing that in 48 hours I'll be hosting two dozen people for the first time in nearly two years, my life is already full of lists:   What I still need to pick up from the grocery store Who is bringing what (tons of appetizers, side dishes, and most […]