Entries by admin

Knowing When to STOP Talking

Usually I work with people to find the best verbal strategy, approach or delivery to get through to their audience and get to “Yes.” Today I want to focus on the exact opposite skill set: knowing when and how to stop talking. Ironically, for many people that’s the hardest part. If you’re like me, at […]

Is positive feedback harder to give than negative feedback?

I’m sure you’re familiar with that unpleasant feeling in the pit of your stomach when you realize you have to give someone negative feedback. You don’t want any drama and you try to avoid conflict. You don’t want to hurt their feelings or anger them. You don’t want them to get defensive and you don’t […]

Turning a Faux Pas into a Win

The other day I was doing a training on leadership communication for a large client in the communication technology industry. Among their many products and services are video and teleconferencing tools. In the course of my program, we got to the part about facilitating virtual meetings, and as I clicked to the next slide, I […]

What Does Your Personal Brand SOUND Like?

I just read a great article from Entrepreneur, as shared here, called “7 Signs Your Personal Brand Needs Work.” All seven signs, and the suggestions offered to resolve each, are insightful and important – I recommend reading the article for yourself. But as is common in such analyses, there is one critical factor for establishing […]

Dads: Raise your daughter to be a CEO

Father’s Day is coming up, so in the spirit of honoring the male role models in our lives, I’d like to share a special note with all the dads and other men (and women) out there about how to raise your daughters to be a successful, confident and happy future executive. Over the years, I’ve […]

Are You Media-Ready?

Nowadays, it’s not enough to be really smart, to be the boss, or to have brilliant ideas. It’s all about your presence, and how well you communicate those brilliant ideas, if you want others to see your vision and get on board. Specifically, it’s about what I like to call vocal executive presence, and if […]

Be The Speaker You’d Want To Listen To

Do You Really Know Your Audience? One rule of thumb that applies to almost every aspect of life is that just because something is simple, that doesn’t mean it’s necessarily easy. When I was faculty at the University of Pennsylvania for a decade or so, teaching in a master’s program for educators, one of the […]

Calming Your Nerves on Camera

You know the drill. Your heart starts to race. Your palms start to sweat while your mouth goes dry. You remind yourself to smile and pray you don’t draw a blank at a critical moment. You’re either about to meet someone on a blind date, or you’re about to speak on camera. If you’re looking […]

Is Your Voice Camera-Ready?

Raise your hand if you hate the sound of your voice when you hear it on a video… I bet if we were in a room asking that question everyone would have their hand raised. But here’s the thing: It’s not actually your voice that’s the problem: it’s what you do with your voice that […]